Terms of Service

Effective Date: January 29, 2026

Last Updated: February 17, 2026

Trades Pilot is a trade name of DIGITAL DEAL CLOSERS LLC.

By accessing or using our website tradespilot.com, services, or products (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

1. Acceptance of Terms

By using our Services, you affirm that you are at least 18 years old or have the legal authority to accept these Terms on behalf of a minor. You also agree to comply with all applicable laws and regulations.

2. Changes to Terms

We may modify these Terms from time to time. We will notify you of any material changes by updating the "Effective Date" at the top of this page. Your continued use of our Services after any changes indicates your acceptance of the revised Terms.

3. Description of Services

Trades Pilot provides AI-powered operations management software for home service contractors, including:

  • Voice AI for automated call handling
  • SMS and chat automation
  • Lead management and nurturing
  • Database reactivation
  • Integration with field service management software

4. Communication Consent

By providing your contact information (e.g., name, email address, phone number), you consent to receive communications from us via SMS, email, or phone calls. This includes, but is not limited to:

  • Marketing and promotional messages
  • Updates about our products and services
  • Important announcements and notices

Message frequency may vary. You may cancel or opt out of SMS messages at any time by replying "STOP" to any message you receive. Standard message and data rates may apply.

You can opt out of receiving communications at any time by following the instructions in the message or contacting us at +1 732-889-7333.

5. Accuracy of Information

You agree to provide accurate, current, and complete information when submitting your contact details. Providing false information may result in the inability to contact you or the termination of services.

6. User Accounts

To use certain features of our Services, you may be required to create an account. You agree to provide accurate and current information during the registration process and to keep this information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

7. Prohibited Activities

When using our Services, you agree not to:

  • Use the Services for any unlawful purposes
  • Submit false or misleading information
  • Violate any intellectual property rights
  • Engage in any activity that may disrupt or interfere with the functionality of the Services
  • Attempt to gain unauthorized access to our systems or networks
  • Send spam or unsolicited communications

8. AI Communications Compliance

When using our AI-powered communication features, you agree to:

  • Comply with all applicable telecommunications laws (TCPA, A2P 10DLC, etc.)
  • Obtain proper consent before sending automated messages
  • Maintain accurate opt-in records
  • Honor opt-out requests promptly
  • Not use AI communications for prohibited content (spam, fraud, harassment)

9. Integrations

Our Services may integrate with third-party platforms (ServiceTitan, Housecall Pro, Jobber, etc.). You are responsible for:

  • Complying with the terms of those third-party services
  • Maintaining valid accounts and credentials
  • Any fees charged by third-party providers

10. Intellectual Property

All content, trademarks, and intellectual property displayed on or used in connection with our Services are owned by or licensed to DIGITAL DEAL CLOSERS LLC. You may not reproduce, distribute, or create derivative works based on this content without our prior written permission.

11. Payment and Refunds

If you purchase any products or services from us, you agree to provide accurate payment information and authorize us to charge the applicable fees. All fees are non-refundable unless otherwise stated in a separate refund policy.

12. Disclaimer of Warranties

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Services will be error-free, uninterrupted, or secure.

13. Limitation of Liability

To the fullest extent permitted by law, DIGITAL DEAL CLOSERS LLC will not be liable for any indirect, incidental, special, or consequential damages arising out of your use of or inability to use the Services, even if we have been advised of the possibility of such damages.

14. Indemnification

You agree to indemnify, defend, and hold harmless DIGITAL DEAL CLOSERS LLC, its officers, directors, employees, and agents, from any claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising from your use of the Services or violation of these Terms.

15. Termination

We reserve the right to suspend or terminate your access to the Services at any time, without notice or liability, for any reason, including if you violate these Terms.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Digital Deal Closers LLC
13 East Garfield Avenue
Atlantic Highlands, NJ 07716